Appointments

“We’re following the Science” – AND we’re using our common sense.
We’ve been through 11 or 12 weeks of Lockdown and we’re all trying to see a way forward. Please note that I said “forward” and not “out”.
For the past 4 weeks Jayne and I have been taking orders by phone and by email and doing our very best to supply what you need/want to help you with your sewing projects.
It’s been “interesting” to say the least.
But for so many of you – the experience of choosing your own fabrics, seeing the colours in daylight rather than through a camera or computer and putting together several fabrics to compose your own creations, is what you need.
And so we’ve been working and waiting and designing another cunning plan.

As of Monday 15th June we will be offering individual appointments.
We ask that you phone the shop – 0191 4100868 or email (via the contact form on the website) to make a personal appointment.
There will be very strict time slots between 9am and 2pm with a precise start and end time. We need to ensure your safety and ours.

We will have the doors locked so that you will be the only customer in the shop with us.

You must;

  • Have an appointment
  • Come alone
  • Wear a face mask.
  • Sanitise your hands on entry
  • Have a list or a good idea of what you would like to buy.
  • Pay by card
  • Sanitise your hands on leaving
  • Make sure that you’ve been to the loo before coming as we’re keeping the toilets to ourselves, sorry.

If you can’t make an appointment or travel safely to us, please remember that we will still be taking orders by phone or email and can deliver or post out.
I realise that this all sounds very clinical and that other shops are being much freer in their approach, but I am cynical and I have it, on good authority, that this virus is still active in our area.
You are very precious to us and we are not going to take any more risks than absolutely necessary.

Orders

Jayne and I will be in the shop taking telephone and email orders MONDAY TO FRIDAY between 9:00am and 2:00pm as before.
We will process the orders and then phone you for payment by card when they are ready to be either picked up, delivered or posted.
We will deliver within a 5 mile radius from the shop:

 

Delivery/postal charge will be £5 (free on orders over £75).
In order for this process to run smoothly you will need to have worked out exactly what you would like to buy and how much.
Most of you will have watched me work out quantities of backing and wadding, well now it’s over to you. So search out your pencil and some old envelopes and… off you go.

You will need to tell us

  • Your name
  • Your telephone number 
  • Your address (if you’d like us to deliver)
  • Your requirements and the quantities you’d like us to send (minimum cut 50cm).

After putting together your order, we will phone you so that you can pay by card. Then you will be free to come and pick up your goodies.
We will use the back door of the shop, where we will place your goods on a table when you arrive.
Please observe the 2m distance rule.

Our phone number is 0191 4100868
Our email address is hilary.highstreetquilting@gmail.com
or you could send your order using the contact form on our website.
Please remember to include your phone number in your email.

Hilary x

If you’d like to enquire about one of our workshops or classes or if you just want more information about our shop, please contact us.